 Home > About Personal Information Protection |
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Hitachi Transport System (America), Ltd.'s Approach to Personal Information Protection
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As a global full service logistics company that can provide logistics solutions, Hitachi Transport System (America), Ltd. handles a variety of information: including our own technical information, and information entrusted to us by customers. Given this situation, and to ensure that such information is treated with the respect it deserves, Hitachi Transport System (America), Ltd. has established an information control system and is implementing it thoroughly.
In light of these issues, together with the specification of rules and establishment of a management system, Hitachi Transport System (America), Ltd. has fixed the personal information protection policy given below, informed executive staff and workers, and is striving to protect personal information appropriately by following this policy.
* Definition of Personal Information
For Hitachi Transport System (America), Ltd., personal information is information that is related to existing persons and that can be used to identify specific persons (for example, names, birth dates, numbers assigned to individuals, symbols or other marks, images, or voice recordings, and relevant information). This includes information that cannot be used to identify individuals by itself, but can be used to identify individuals by easy cross-referencing with other data. Personal information is not limited just to information that can identify individuals, but also includes all information that indicates facts, decisions, or evaluations relating to a person's attributes (such as a person's height or build, finances, work type, or position).
* Scope
This "About Personal Information Protection" document establishes the handling of personal customer information by Hitachi Transport System (America), Ltd.
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Personal Information Protection Policy of Hitachi Transport System (America), Ltd.
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Collecting, Using, and Providing Personal Information
While carefully considering the entrusting of customer information during company activities, Hitachi Transport System (America), Ltd. will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following stipulated rules for collecting, using, or providing personal information. |
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Following Laws and Norms
For the handling of personal information, Hitachi Transport System (America), Ltd. will follow the laws and norms applicable to the protection of relevant personal information. Also, Hitachi Transport System (America), Ltd. will create and follow personal information management rules that conform to these laws and norms. |
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Implementing Safety Measures
To ensure the correctness and safety of personal information, in accordance with the rules for information security, Hitachi Transport System (America), Ltd. will implement various measures (such as managing access to personal information, restricting the means for transporting personal information outside the company, and preventing incorrect access from outside the company), and strive to prevent any problems with personal information (such as the loss, destruction, falsification, or leakage of information). |
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Respecting a Person's Rights Regarding His or Her Personal Information
When a customer makes a request to reveal, correct, or delete his or her own personal information, or seeks to prevent the use or provision of such information, Hitachi Transport System (America), Ltd. will respond with sincerity, respecting the customer's rights related to that personal information. |
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Establishing Rules for Managing Personal Information Protection, and Making Continual Improvements
Hitachi Transport System (America), Ltd. will make sure that executive staff and workers recognize the importance of personal information protection, and will steadily establish rules for managing personal information to ensure that such information is used appropriately and is protected. These rules will be maintained and improved continually. |
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Purpose of Using Personal Information, and Providing to Third Parties
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Hitachi Transport System (America), Ltd. will use personal information only to achieve the following listed purposes.
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To send guides for conventions or meetings, or guides for new services |
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To provide various types of member services |
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To provide after-service |
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To respond to various types of inquiries |
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To perform analysis to improve services |
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To perform analysis based on surveys |
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To execute contracts between a customer and Hitachi Transport System (America), Ltd. |
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Hitachi Transport System (America), Ltd. will not provide customer personal information to a third party without first obtaining consent from the customer, except in the following circumstances:
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When required by law. |
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When required to protect human life, to avoid injury, or to protect assets, and when obtaining customer consent would be difficult. |
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When required to co-operate with the lawful activities of a national agency, local government organization, or person or organization entrusted with such a task, and obtaining customer consent would interfere, or be likely to interfere, with the carrying out of such activities. |
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When entrusted with the handling of personal information, in the range of activities required to reach the purpose of the use. |
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About Usage of Cookies and Web Beacons
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To aid customers use Hitachi Transport System (America), Ltd. websites more conveniently, some Hitachi Transport System (America), Ltd. websites may use cookies or web beacons (clear GIF).
By adjusting their web browser settings, customers can refuse cookies or display warnings when cookies are installed. For details, see the documentation for your web browser. By refusing to accept cookies, customers can refuse web beacons.
However, please understand that a refusal to use cookies may prevent usage of all or part of the services provided by the Hitachi Transport System (America), Ltd. websites.
[Terms]
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Cookie
A cookie is piece of information that enables interaction between the web server that manages a website and a customer's web browser. A cookie may be stored as a file on the customer's computer disk. When a cookie is used, the web server can record information such as which computer visited which pages on the website. However, Hitachi Transport System (America), Ltd. cannot identify an individual customer unless the customer enters his or her own personal information into the website. |
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Web beacon
This technology, which functions with a cookie, enables the beacon owner to know how many times a customer accessed a particular page. However, unless the customer enters his or her own personal information when, or after, the cookie is accepted, Hitachi Transport System (America), Ltd. cannot identify an individual customer. |
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Most of the services provided by Hitachi Transport System (America), Ltd. can be used without requiring customer personal information. However, please understand that some services cannot be provided unless the customer provides personal information to Hitachi Transport System (America), Ltd. |
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Please understand that Hitachi Transport System (America), Ltd. is not responsible for the safety of personal information at websites of other companies which are linked to the website of Hitachi Transport System (America), Ltd. |
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It is assumed that the customer agrees to the contents of this "About Information Protection" document when the customer enters personal information into a Hitachi Transport System (America), Ltd. website. If the customer does not agree with this "About Information Protection" document, the customer may be unable to use some of the Hitachi Transport System (America), Ltd. services (including responses to inquiries, etc.). |
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About Requests to Reveal, Correct, Add, Delete, or Provide a purpose-of-use report for Personal Information
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For customer personal information maintained by Hitachi Transport System (America), Ltd., please carry out the following when requesting Hitachi Transport System, Ltd. to reveal, correct, add, delete, or provide a purpose-of-use report for personal information (hereafter, collectively referred to as "reveal, etc.").
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procedure of request by a customer
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For requests to reveal, etc., personal information provided by a customer to Hitachi Transport System (America), Ltd., Please contact the following inquiry. |
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Hitachi Transport System (America), Ltd. will send the necessary forms including "Request Form to Reveal, etc, Personal Information" by post. |
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Please send the document "Request Form to Reveal, etc, Personal Information" with all information entered, providing document proving the customer's identity ("About Documents Proving a Customer's Identity") and Fee payment confirmation in a registered letter to the following inquiry. |
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The personal information protection policy of Hitachi Transport System (America), Ltd. is based on United States law. |
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Hitachi Transport System (America), Ltd. may modify this "About Information Protection" document as appropriate to accommodate improvements in the handling of personal information, or changes or additions to laws or other norms. Checking it regularly is highly appreciated. |
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This "About Personal Information Protection" document goes into effect from the day it is published (including the update day). |
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If statements in this document are covered by individual regulations regarding personal information, those regulations take precedence. |
To make requests to reveal personal information, sending complaints or any other inquiries about Hitachi Transport System (America)'s, Ltd. Personal Information Protection, please contact the following inquiry.
Hitachi Transport System (America), Ltd.
1640 W. 190th Street
Torrance, CA 90501
Tel: (310) 755-3700
E-mail: webmaster@hitachitransport.com
Note: Personal information sent to the above contact addresses is not preserved by Hitachi Transport System (America), Ltd., and is deleted when a reply is made to the inquiry.
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